Zachary Friedman's Portfolio

Hi, I'm Zach,

a UX leader and systems designer who brings clarity to complex environments. I design systems that help teams deliver consistent, accessible experiences at scale. And yes, I run on coffee.

Photo by Valeriia Miller on Unsplash


About Me

I’m a UX leader and systems designer with over a decade of experience working in higher education, federal, and mission-driven environments.

Much of my work focuses on helping organizations operate at scale. I design the systems, standards, and structures that allow teams to deliver consistent, accessible experiences across complex ecosystems.

At the University of Maryland Global Campus (UMGC), I lead digital learning experience design across an environment serving 60,000+ learners and 1,000+ courses.

I’ve learned that the hardest design problems aren’t about interfaces. They’re about alignment. When teams share clear priorities and constraints, they move faster and build solutions that last.

Of course, there’s more to life than work.

I have a beautiful, brilliant wife who frequently beats me at Smash Up and loves that Survivor show. And an adorable, hilarious son who has recently taken to theater and improv, though Minecraft is still in heavy rotation.

In my free time, you might find me watching terrible made-for-TV movies, playing tabletop role-playing games, and enjoying the occasional nap (just not at work, of course).

And yes, I drink a lot of coffee.